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Strategic Plan

Strategic Plan

In 2013, Integral Care developed a new strategic plan to guide policymaking, budget and other initiatives for fiscal years 2014 to 2018. The plan included a new vision, Healthy Living for Everyone, which is intended to broadly reflect the agency’s overarching objective for the people we serve, our employees, and the community as a whole. Integral Care’s mission remains the same – to improve the lives of people affected by behavioral health and developmental and/or intellectual challenges.

A strategic plan requires regular review and revision to ensure its continued relevance. We are currently in a time of rapid transformation in health care delivery, at the local, state, and national levels. The changes that have come about since the plan was initially developed made updating, clarifying, and streamlining the plan a priority for FY 2015.

This updated plan embodies the primary elements and broad intent of the original plan, while reflecting the many initiatives, collaborations and priorities that have shifted or expanded since the plan’s development. This plan sets a clear course forward while allowing us to take advantage of new opportunities and address challenges that may arise in the years ahead.

Goals

The revised strategic plan contains four goal areas, each with associated strategies. Goals are statements of policy direction that guide us in fulfilling Integral Care’s mission and vision. Strategies are the approaches taken to achieve those goals. For each strategy there are associated action steps and measurable outcomes to enable us to demonstrate achievements.

Below are the goals and strategies which will guide us through the coming years as we continue to support individuals in their recovery, ensure that the community is engaged and informed, and partner to create effective service delivery systems across Travis County.

  • STRATEGY I

Implement innovative and evidence-based practices to improve service delivery systems

  • STRATEGY II

Deliver person-centered, culturally competent services

  • STRATEGY III

Expand use of healthcare information and technology

  • STRATEGY I

Integrate Behavioral Health and Intellectual and Developmental Disabilities services in the broader system of care

  • STRATEGY II

Expand use of health information and technology that supports integration and improved service delivery

  • STRATEGY III

Develop and implement service models that fill gaps in the continuum of care and expand options for least restrictive environments of care

  • STRATEGY I

Conduct system-level planning to address the needs of individuals with mental illness, substance use disorder and/or IDD

  • STRATEGY II

Provide information about and conduct trainings to expand awareness and knowledge on behavioral health and intellectual/ developmental disabilities

  • STRATEGY III

Build support for key initiatives through engagement of elected officials, key stakeholders and community members

  • STRATEGY I

Prioritize and implement updated information technology platforms and systems

  • STRATEGY II

Strengthen systems and tools for effective world class talent management, including single source for position control, and more efficient payroll processing

  • STRATEGY III

Analyze program and related financial data in support of revenue maximization, sustainability, and a value analysis

 

Joint Comission