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Location and Contact Information

Office Hours: 8 AM – 5 PM
1700 S. Lamar, Suite 101
Austin, TX 78704
Take Capital Metro Transit Bus Route 5
P: 512-445-7784
F: 512-440-4081

During the Texas Legislature’s 80th Regular Session in 2007, House Bill (HB) 2439 was signed by the Governor. HB 2439 amended Subchapter B, Chapter 533 of the Health and Safety Code to add a new section titled “Local Network Development Plan Creation and Approval.” This house bill, effective Sept. 1, 2007, requires that all Local Mental Health Authorities (LMHA) develop an implementation plan that assembles a network of services providers in which the LMHA, including Integral Care, may only serve as a provider of last resort.

Integral Care has been involved with this development for several years. Functions that support Integral Care’s managed services and managed care operations include: Hospital Continuity of Care, SPOE/Call Center, Utilization Management, Quality Management, Data Analysis, Credentialing, Claims Adjudication and Payment and Provider Relations, Provider Enrollment and Contract Monitoring.

If you are a consumer and have a complaint or concern related to Integral Care services, click here for the Consumer Rights Office.

For Consumers

If you are receiving services at Integral Care, click here to access a variety of resources including how to change or choose a provider, the provider directory, satisfaction survey and complaint form.

If you are seeking a Home and Community Services (HCS), Texas Home Living (TxHmL) or IDD (Intellecutally Developmentally Disabled ) group home, click here.

For Contractors

Click here to access a current list of available Request for Proposals or Invitation for Bids on goods and non-consumer services.

For Providers

If you are an Integral Care provider, click here to access to enrollment forms, provider resources, training information, appeal forms and other information.

Insurance Carriers

In addition to providing services reimbursed through local, city, county, state and federal funding sources, Integral Care is a network provider for several insurance carriers. Click here to see a list of accepted carriers.

Joint Comission