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Narrative

Narrative

Founded in 1967, Austin Travis County Integral Care prides itself on providing quality, community-based services for Travis County residents with brain-based disorders. Integral Care’s historical beginning marked the first time that public, community-based behavioral health and intellectual disabilities services became available, known as community centers. Integral Care was known as the Austin Travis County Mental Health Mental Retardation Center until September 2009, when its name was changed to reflect evolving attitudes and terminology and to honor the dignity of people who seek our services.

As of November 2011, Integral Care was accredited by the Joint Commission, ensuring Integral Care's continuous quality improvement and standard of services. Integral Care was also awarded the CEO Cancer Gold Standard accreditation in November 2011 for its commitment to employee health, taking extensive, concrete actions in key areas of health and wellness to fight cancer in the workplace. In 2013, Integral Care was awarded National Council for Behavioral Health's Community Imapct Award for Mental Health First Aid. To read more about Integral Care's awards and recognitions, click here.

 

Integral Care's programs are administered through the following service areas:

  • Adult Behavioral Health
  • Child and Family
  • Intellectual and Developmental Disabilities
  • Psychiatric Crisis Services and Jail Diversion

Services can include psychiatric evaluations, 24-hour crisis interventions, medication treatment, inpatient treatment, employment and vocational services, service coordination, family support and respite care, housing, information and referral, supported living and residential services. Integral Care also provides community services in homes, on the streets or at other sites as needed.

 

24/7 Crisis Hotline 512-472-HELP (4357)

Individuals seeking help or services should start by calling the 24/7 Crisis Hotline, a uniform telecommunications system that links all of Integral Care's services. Hotline clinicians offer support to anyone seeking help, identifying how they can best be served and quickly linking them with the most appropriate resources and ensuring they receive the best care possible.

Joint Comission